Refund Policy
How to request a refund for a Pro plan payment.
Last updated: 2026-11-02
Pro plan payments
If Pro is not right for you, email hello@ownhackertube.cc within 7 days of payment with the name you paid under, and we will refund it. After 7 days, payments are not refundable, but you can stop renewing at any time.
Early access
Pro is activated by hand during early access, usually within 24 hours. If we cannot activate it, we refund the payment in full.
How refunds are paid
Approved refunds go back to the original payment method through the payment platform. Timing depends on your bank or provider.